Job Description

Passenger Conductor Trainee - Los Angeles

Perform duties in an environment requiring physical agility to easily get off/on train equipment, manipulate self between cars, bend, reach, stoop, easily and safely ride the side of trains, and lift a variety of equipment in all types of weather. Report to work on short notice and work weekends and holidays. If selected, the incumbent will be required to successfully complete a seven- to eight-week training course including classroom instruction and fieldwork followed by extensive qualifying and on-the-job training associated with the assigned Crew Base.

Essential Functions:

• Works a variety of hours within a 24/7 transportation environment.
• Assists the Conductor in the safe movement of trains by adhering to applicable operating rules/practices.
• Assists the Conductor in the oversight of all on-train employees in service delivery by adhering to the Corporation's service standards.
• Ensures all revenue documents (cash, credit card receipts, proof of payment) are collected/verified in accordance with designated tariffs.
• Ensures safety of passengers and crew by adhering to safety rules.
• Thinks and functions independently utilizing clear and effective verbal communication skills to interact with passengers, crew members, and others jointly responsible for safe and efficient train movements and customer service.
• Works in either a passenger or non-passenger operation (including yard duty and work trains).
• Secures movement orders and ensures clear understanding by operating crew.
• Ensures pre-determined service requests are understood and carried out.
• Maintains understanding of operating characteristics and practices including physical characteristics, safety rules, air brake rules, electrical instructions, equipment trouble-shooting practices, and emergency procedures.
• Physically moves between and around train cars manipulating and lifting heavy air hoses and electrical cables.
• Safely rides the side of train equipment, getting on and off equipment, as required.
• Assists the Conductor in submission of various reports to record movement delays, unusual occurrences, passenger inconveniences, and mechanical defects.
• Assists in boarding and detraining of passengers, baggage, express shipments. Makes customer service announcements. Provides information about train service to include passenger connections. Makes special arrangements in case of service failure. Ensures safe and orderly passenger conduct.

Minimum Qualifications:

• Some work experience exhibiting responsibility, initiative, and other leadership characteristics.
• Two years of full-time verifiable work history OR 2 years of full-time verifiable college work OR a combination of the two, equating a total of 2 years
• Satisfactory attendance and safe work record.
• Must have a current valid driver's license.
• Must live within 2 hours of Crew Base.

Applicants for this position will be expected to lift 50lbs and meet the criteria for vision, color vision, and hearing set forth by the Federal Railroad Administration (FRA) in 49 CFR 242.

Amtrak offers a comprehensive benefit package that includes health, dental and vision plans; wellness programs; flexible spending accounts; 401K retirement plan; life insurance; paid time off; reimbursement of education; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Some benefits are subject to the collective bargaining agreement.

The hourly range is $24.38 $24.38 (with opportunity for increases, as per the applicable collective bargaining agreement, after beginning employment).

Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.

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