Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. The Senior Practice Manager’s role is a full time position working at least 40 hours a week. This leadership role reports to the Area Director (AD) and leads a team of NPs, PAs, and/or LVNs/LPNs in achieving clinical quality standards and business and financial objectives. The Senior Practice Manager will have accountability to the business performance of clinics in their assigned region as well as the clinical and professional performance of their assigned clinic team. Quality Practice Accountable for clinic team performance in achieving and maintaining clinical practice excellence, coding compliance, and adherence to clinic protocols and practice guidelines Work in partnership with the Senior and Field Educators, and Senior Clinicians to ensure effective programs for provider training, education and development Reviews clinical, educational, quality, and safety metrics, dashboards and information for the purpose of meeting the organizations clinical and quality safety standards this includes early identification of trends, outlier and opportunities. HEDIS, NPS, RVUs, etc) Understand, articulate and ensure compliance with State Provider Practice Acts, State Board regulations, regulatory agency standards and policies of the organization Works in collaboration with the organization’s quality and patient safety teams to support continuous quality improvement efforts and maintain patient safety Team Building & Talent Development Continually evaluates effectiveness and identifies opportunities for operational, programs and/or system enhancements and is a key player in leading process improvement in these areas Evaluate and assess inputs regarding clinical performance and professional practice within region and reacts in a timely manner Accountable for the Provider Experience as it relates to best practices in professional standards, performance management, employee relations, healthcare administration and management and is consistent with organizational values Healthcare Administration & Management Develop intervention strategies and assess outcomes consistent with continuous process improvement Manage fiscal responsibilities to budget (payroll, travel) Ensure appropriate use of business tools, systems, policies and procedures in accordance with organizational standards Works in partnership with AD and Business Operations Partners to review business metrics in order to identify and implement growth initiatives and operational improvements Maintain up to date knowledge of clinical practice, patient care standards, healthcare policy, evidence based practice, outcome measurement, patient safety, quality improvement and risk management Provide visionary thinking on issues that impact the healthcare team Utilize change theory to plan for the implementation of organizational changes Required Qualifications- Local to Ohio / Western Pennsylvania 5 years work experience as an Advanced Practice Nurse or a Physician Assistant Effective communication and relationship building skills Personal and professional accountability Understanding of health care financing Supports the organizations professional governance structure Prior experience in a retail health setting Or in select states, Master of Science in Physician Assistant Studies (or other health-related Master's Degree or equivalent experience together with Bachelor of Science in Physician Assistant Studies) with current National Board Certification and State of Employment license to practice in the role 110,467.00 - $237,930.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments . We anticipate the application window for this opening will close on: 11/12/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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