Job Description

Job Description

Job Description

¡VIVA! is a concept by Chef Ray Garcia and in partnership with Las Vegas Restaurateurs, Oliver Wharton and Peter Carrillo , located in Resorts World Las Vegas! The restaurant brings Chef Ray’s passion for executing Mexican cuisine at the highest level in a fun and lively environment at the most iconic casino property to open on the strip in over a decade. Now all we need is YOU !

Being part of Team ¡VIVA! will provide you with an opportunity to work in an environment where you will be a part of the culture. Competitive wages and benefits packages with tremendous growth potential are just the beginning of the perks of being on this team. Come "Viva La Vida” with us.

Core Job Responsibilities:

The Model Bartender expedites guest drink orders by mixing, preparing and serving alcoholic/non-alcoholic drinks. The Bartender markets the nightclub, restaurant, lounge, pool and other services to guests while focusing on the development of a personal clientele list. This position performs in a public relations capacity when promoting the company. The ideal candidate works in an efficient and professional manner while maintaining a positive attitude while delivering superior guest service at all times.

Primary Job Duties: – Includes, but is not limited to:

• Greet, interact, entertain and serve guests courteously and in a timely manner with an upbeat attitude.
• Anticipate guest needs and respond to all guest inquiries, requests, directions and information.
• Answer questions about our food, beverages and other company functions and services. Inform guests of specials and menu changes.
• Recognize and cultivate regular guests and repeat business.
• Maintain line of sight/atmosphere control by circulating through your work area throughout your shift.
• Report any incidents of theft, vandalism or violations to management.
• Respond to guest concerns/complaints regarding service or beverages and correct errors or resolve complaints.
• Obtain food and beverage orders from guests; organize and prioritize service per appropriate service sequence to ensure that orders/special requests are correct and properly presented.
• Up-sell and suggestively sell menu items, specials and beverages.
• Follow drink recipes when dispensing drinks.
• Garnish beverages as needed per company standards and recipes.
• Recognize and acknowledge when guests are becoming intoxicated and/or are intoxicated; monitor disruptive guests and promptly notify management.
• Refuse further service of alcohol to intoxicated Guests in a courteous and safety-minded manner.
• Comply with all safety and health department procedures and all state and federal liquor laws.
• Responsible for accurately checking guest identification and following all other responsible vending guidelines.
• Keep bar top, service station and work areas clean, organized and free of dirty glasses, dirty ashtrays, trash, etc. throughout shift including cleaning all spills immediately.
• Ensure daily/nightly/weekly and opening/running/closing duties are completed.
• Maintain opening, running and closing service equipment par, product and supply par.
• Record and report any equipment failure and/or safety hazards to a manager immediately.
• Ensure that all tables and chairs are clean and set up correctly.
• Ensure proper rotation of all liquor, beer, wine and consumable items.
• Maintain company safety and sanitation standards.
• Safely transport service items, dishes and glassware from storage areas to back-of-house or bar/service station to kitchen for washing. Polish and wash glassware throughout your shift.
• Prepare and process guest checks and payments by cash, credit card, venue comps and all other tender types through POS terminal functions.
• Responsible to ensure accurate accounting of all bar monies and independent banking procedures.
• Participate in in-house modeling programs, special casino events, banquet service functions, marketing campaigns and advertising and performs model/presenter tasks.
• Assist in the development of promotional plans in order to increase business levels and sales.
• Pose for pictures as requested by management, appear in uniform or designated (logo) apparel for promotional activities at or away from venue. Participate in marketing, publicity or media materials.
• Maintain social platforms as indicated by management; post events, communications and participate in marketing campaigns via social media.
• Ability to submit guests to the venues guest list, table reservations and focus on the development of personal clientele list.
• Obtain and maintain position-specific licensing.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Other duties as assigned.

Qualifications:

Required:

• At least two years’ experience in a high-volume restaurant, nightclub or similar field.
• Ability to lift using proper lifting techniques.
• Employ with safe alcohol service, sanitation and safety protocol.
• Strong knowledge of spirits, wine, champagne, beer and mixed cocktails.
• Previous experience modeling and beverage presentation.
• Ability to work varied shifts, including nights, weekends and holidays.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
• At least 21 years of age.

Preferred:

• Working knowledge of POS systems (Micros, UrVenue, etc.)
• Previous experience working in a day club, nightclub, lounge or similar field.
• Previous experience in mixology.
• Previous experience working in a large, luxury resort setting.

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