Job Description

Job SummaryThe Lead Docusign Developer is the senior technical owner of the DocuSign platform at Lennar, responsible for the platform's integrations, identity and access management (IAM), and enterprise roadmap. This role goes beyond day-to-day administration to own how DocuSign connects to Lennar's broader systems landscape (Salesforce, JDE, and other enterprise platforms), how access and identity are governed on the platform, and how DocuSign evolves to meet the company's future needs. This role also serves as the escalation point for issues beyond routine account and envelope support, and mentors the Legal Technical Analyst I on complex cases.Key ResponsibilitiesDocuSign IntegrationsOwn the design, configuration, and ongoing health of DocuSign's integrations with Salesforce, JDE, and other enterprise systemsPartner with the DocuSign Dev team and cross-functional technical teams (Salesforce, OCI, EUC Operations) on integration builds, API configuration, and troubleshootingServe as the technical point of contact for new integration requests, scoping feasibility and effort with internal and vendor stakeholdersIdentity & Access Management (IAM)Own DocuSign's IAM posture, including Federated ID/SSO configuration, provisioning strategy, and access governancePartner with Lennar's IAM and security teams on identity federation, authentication, and audit requirements affecting DocuSignDefine and maintain access policies and role structures that scale as the platform's user base growsEnterprise Roadmap & Platform StrategyOwn and drive DocuSign's enterprise roadmap in partnership with the DocuSign account team and Lennar engineering leadershipEvaluate new DocuSign capabilities and releases for fit against Legal, Procurement, and business needs, and plan their adoptionReview DocuSign's monthly release notes and translate roadmap and configuration impacts into Lennar's planningRepresent Lennar in weekly vendor check-ins with DocuSign, managing the relationship, escalations, and upcoming releasesTemplate, Reporting & Escalation OwnershipOwn DocuSign template governance and partner with the DocuSign Dev team on new template buildsBuild and maintain DocuSign reporting for Legal and business stakeholdersOwn investigation and resolution of pre-execution signer e-mail delivery failures and other complex incidentsOpen, own, and manage vendor support tickets with DocuSign through resolutionServe as secondary escalation point for the Legal Technical Analyst I on complex account, envelope, or signing group issuesSupport legal hold envelope collection requests for specified states, divisions, or communitiesRequired Qualifications5+ years of hands-on DocuSign experience, including administration and DocuSign integrations (API/Connect-based) with enterprise systems such as Salesforce or an ERPDemonstrated experience owning identity and access management (IAM) for a SaaS platform — federated identity/SSO, provisioning, and access governanceExperience developing and executing a platform roadmap in partnership with a vendor and internal engineering stakeholdersStrong vendor management experience, including relationship ownership and escalation resolutionAbility to operate independently, set technical direction, and mentor junior support staffPreferred QualificationsDirect experience with DocuSign APIs/Connect and enterprise integration platformsExperience with IAM/identity tools such as SailPoint, Okta, or Azure ADBackground in legal, procurement, or real estate operations technologyPrior experience mentoring or providing technical leadership to junior analystsTools & SystemsDocuSign eSignature (Admin Console, API/Connect, IAM configuration)SalesforceJDE (or equivalent ERP)ServiceNow (or equivalent ITSM ticketing tool)IAM/identity platforms (e.g., SailPoint, Okta, Azure AD)Microsoft Teams / OutlookThis information is intended to be a general overview and may be modified by the company due to factors affecting the business.General Overview of Compensation & Benefits:We reasonably expect the base compensation offered for this position to range from an annual salary of $107,400.00 - $134,200, subject to adjustment based on business-related factors such as employee qualifications, geographic pay differentials (e.g., cost of labor/living, etc.), and operational considerations.This position may be eligible for bonuses.This position may be eligible for commissions.This position will be eligible for the described benefits listed in the above section in accordance with Company Policy.This information is intended to be a general overview and may be modified by the Company due to factors affecting the business.Life at LennarAt Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone’s Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar’s policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn <> for the latest job opportunities.Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.SummaryLocation: Miami, FL (Job Posting Location); Irvine, CA (Job Posting Location); Irving, TX (Job Posting Location)Type: Full time

Job Tags

Similar Jobs