Call Center Member Service Representative Job at Indiana Members Credit Union, Indianapolis, IN

TkpSNlFYNnUyMUdxdlRkaWlONEtsNlJybWc9PQ==
  • Indiana Members Credit Union
  • Indianapolis, IN

Job Description

Member Service Representative

Purpose: Answer incoming phone calls. Provide a variety of service functions with excellent member service.

Responsibilities and Duties:

  • Answer telephone calls and process members transactions as requested
  • Answer individual questions or help members with problems regarding their account
  • Open and close various types of accounts, certificates, etc. by online, mail, fax, and email
  • Process wire transfers by mail, fax, and email
  • Mail or overnight check withdrawals from members' accounts
  • Order checks and debit cards, process stop payments, mail statements and histories
  • Provide help with online banking, reset PINs and passwords
  • Post mail deposits and mail payments
  • Assist branches with problems in the phone center
  • Scan checks, transaction tickets, membership agreement forms, etc.
  • Other duties as assigned

Education and Experience:

High School Diploma or Equivalent

6-12 Months with Call Center or financial institution experience

Completion of Indiana Members Credit Union Internal Training

Indiana Members Credit Union

Job Tags

Similar Jobs

Renuity

Part-Time Brand Ambassador Job at Renuity

 ...Mad City Windows & Baths, a Renuity Company Brand Ambassador Earn up to $50,000-$70,000 in your first year! Mad City Windows & Baths, a proud company of the Renuity family, where innovation and excellence drive everything we do. As part of a powerful... 

Alight-Behavioral-Therapy

Registered Behavior Technician (RBT) Job at Alight-Behavioral-Therapy

 ...Registered Behavior Technician (RBT) - Part-Time Opportunity Job Summary: Alight Behavioral Therapy is seeking a dedicated and compassionate Registered Behavior Technician (RBT) to join our part-time team in Ellerbe, North Carolina. As an RBT, you will play a vital role... 

Performance Foodservice

Experienced Warehouse Order Selector Job at Performance Foodservice

 ...at Performance Foodservice, you'll: Select orders accurately and efficiently in a fast-paced warehouse environment; Operate electric pallet jack to move product throughout the warehouse; Ensure all products are handled with care to prevent damage; Maintain a clean and... 

Hatch

Direct and Digital Marketing Specialist Job at Hatch

 ...Digital and Direct Marketing Specialist At The Hatch Group we're a family-owned and operated company rooted in the construction industry, proudly building more than just projects we're building lasting relationships. With nearly 100 team members across our operations... 

BayNova LLC

Quality Assurance Specialist Job at BayNova LLC

 ...BayNova has an exciting opportunity for a Quality Assurance Analyst to join our team in support of an important federal government client, in a fully remote / work from home role. This role performs functional and integration testing. The right candidate will have a working...