Job Description

Position: Accounts Payable Specialist II

Location: US (Remote)

Reports to: Assistant Controller

About Us

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

Who You Are: 

You are a detail-oriented accounting professional with solid experience managing accounts payable, credit card programs, and employee reimbursements. You thrive in fast-paced SaaS environments and have a strong understanding of expense management best practices and AP processes. You excel at ensuring accurate and timely processing of credit card transactions and employee expense reimbursements while maintaining compliance with company policies. You have hands-on experience with modern expense management platforms and take pride in providing excellent service to internal stakeholders. You're proactive, organized, and eager to contribute to process improvements that enhance efficiency and accuracy. Your strong communication skills and collaborative nature make you a valued team member who can effectively work with employees across all levels of the organization.

What You’ll Be Doing:

• Review and validate employee expense reports submitted through ramp and Expensify or similar platforms, ensuring receipts are attached, expenses comply with company policies, and appropriate approvals are obtained.
• Process employee expense reimbursements accurately and in a timely manner through Ramp. 
• Perform monthly credit card reconciliations, matching transactions to receipts and accounting records, investigating discrepancies, and resolving issues promptly.
• Serve as the primary point of contact for employees regarding expense-related questions, providing guidance on expense guidelines, receipt requirements, and reimbursement timelines.
• Perform the monthly affiliate commissions and endorsement payment and accrual process
• Analyze monthly commissions to ensure accuracy. 
• Monitor expense guideline compliance, flag policy violations or unusual spending patterns, and escalate issues to accounting leadership as appropriate.
• Prepare and post journal entries related to credit card expenses, employee reimbursements, and expense accruals, ensuring accuracy and proper documentation.
• Assist in the preparation of month-end close processes as it relates to expense management, including reviewing outstanding expense reports, updating accruals, and preparing reconciliation schedules.
• Maintain organized and complete documentation for all expense transactions, ensuring audit-readiness and compliance with internal controls.
• Support audit processes by gathering expense-related documentation, preparing schedules, and responding to auditor requests in coordination with the AP Manager.
• Collaborate with cross-functional teams including HR, IT, and department managers to ensure seamless expense management processes and address any issues that arise.
• Work with teams on their company credit card needs 
• Work with payroll to help process any gift card expenses through payroll
• Assist with vendor invoice processing and AP tasks as needed to support the broader accounts payable function during peak periods or special projects.
• Identify opportunities for process improvements within expense management workflows, proposing solutions that enhance efficiency, user experience, and controls.
• Maintain up-to-date knowledge of expense management best practices and system functionality to optimize use of Ramp, Expensify, and other relevant platforms.
• Generate regular reports on expense trends, policy compliance metrics, and outstanding reimbursements to support management decision-making.

What You’ll Bring:

• Bachelor's degree in Accounting, Finance, or related field required.
• 3+ years of experience in accounts payable with a focus on credit card expense management and employee expense reimbursement processing.
• Strong understanding of US GAAP accounting principles and accounts payable best practices.
• Experience working with US companies and familiarity with US business practices and expense policies.
• Hands-on experience with expense management platforms such as Ramp, Expensify, Bill.com , or similar systems; experience with Ramp strongly preferred.
• Experience with ERP or accounting systems such as NetSuite, Sage Intacct, or similar platforms.
• Proficient in Microsoft Excel and Google Sheets, including the ability to create reports, perform lookups, and analyze data effectively.
• Strong attention to detail and accuracy with the ability to review high volumes of transactions while maintaining quality.
• Excellent organizational skills with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong communication and interpersonal skills, with the ability to professionally interact with employees at all levels and provide clear guidance on expense policies.
• Customer service orientation with a commitment to providing timely and helpful support to internal stakeholders.
• Self-starter who is proactive, takes initiative, and follows through on tasks and commitments without requiring constant supervision.
• Ability to adapt quickly to changing priorities and business needs while maintaining composure and delivering quality work.
• Strong problem-solving skills with the ability to investigate issues, identify root causes, and develop effective solutions.
• Interest in process improvement and willingness to suggest enhancements that improve efficiency and user experience.
• Team player who collaborates effectively with colleagues and contributes positively to team culture.
• Experience in a SaaS or technology company environment is preferred but not required.
• Excellent time management skills with the ability to balance day-to-day operational responsibilities with month-end close activities.

The salary range for this position is $62000 - $88000annually.

Equal Employment Opportunity Information

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government record keeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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